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How to Build Rapport During an Interview

Successful interviews often occur when both the interviewer and interviewee are on the same page. Building rapport with your interviewer is a key factor in making a positive lasting impression. Here are some tailored tips to help you build professional rapport during your interview for social work, nursing, and allied healthcare roles.

Before the Interview

Research the Company

Building rapport is easier when you have something in common with your interviewer. Research the company thoroughly before the interview. Understand its mission, values, and any current issues it faces. This knowledge will not only show your interest but also provide you with topics to discuss during the interview.

Dress Appropriately

Your appearance should reflect the organisation’s dress code. If you’re interviewing at a hospital, a clinic, or a social work agency with a professional dress code, wearing a suit or appropriate professional attire will help you mirror your interviewer and show that you respect the organisation’s culture.

Starting the Interview

Begin with Open-Ended Questions

Starting an interview with open-ended questions can encourage conversation and help build rapport. Demonstrate genuine interest in the role and the organisation in a friendly and relaxed manner. For example, you could ask, “Can you tell me more about the team I would be working with?” This shows your enthusiasm and curiosity about the role.

During the Interview

Mirror Body Language

Subtly mirroring your interviewer’s body language can help create a connection. If they lean forward, you might do the same. This can subconsciously make the interviewer feel that you are engaged and interested in the conversation.

Active Listening

Listen carefully to everything your interviewer says. Echoing their responses shows that you have listened and understood. For example, if they mention the importance of patient-centered care, you could respond with, “I completely agree. In my previous role as a nurse, I always prioritised patient-centered care to ensure the best outcomes.”

Avoid Sensitive Topics

Stay away from discussing politics or religion unless it’s directly related to the role. These topics can lead to awkwardness or even offense. Keep the conversation focused on the industry, the organisation, and the role.

After the Interview

Follow Up with a Thank You Email

Send a thank you email either directly to the interviewer or via your recruiter if you used an agency to secure the interview. This helps continue the dialogue and shows that you appreciated the meeting. For example, you could write, “Thank you for the opportunity to discuss the nursing role at [Hospital Name]. I am very excited about the possibility of joining your team.” For more information on follow-ups, read our writing a follow-up email article.


Building rapport during your interview can significantly impact the impression you leave on your interviewer. Demonstrating that you share a similar professional outlook and way of working can help you stand out. However, remember that building rapport is just one part of the interview process. Ensure you also showcase your relevant skills and experience to prove that you can do the job effectively.

Ready to Impress in Your Next Interview?

Browse our latest jobs to find your next opportunity in social work, nursing, or allied healthcare. For more interview tips and career advice, visit our career advice library.

Prepare thoroughly and present yourself confidently to increase your chances of success in your interview. Good luck!

Additional Resources

For more advice on interviews, check out our other interview advice resources.

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